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LATEST PODCASTS

Call Center BS Podcast

High Expectations, Implementing EOS, Don’t Go To College

By Anthony Busciglio | 04/17/2019

Bryan joins Anthony from the West Coast apartment in this week’s episode. The business is growing fast and will do over 200k in April just 9 months into the new business. They discussed implementing the Entrepreneurial Operating System to run their business more efficiently, as well as other BS. Enjoy the show!

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Call Center BS Podcast

Operation “Brace Yourself”, Mentor Mike, My Finger Hurts

By Anthony Busciglio | 04/10/2019

It’s been 2 weeks since the last show, Kevin joins Anthony in the NJ office. The FEDS just took had a huge take down called “Operation Brace Yourself”. Their Call Center business is growing rapidly and Anthony has a problem with an infected finger.

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Call Center BS Podcast

Dealing With A Violent Employee, Making Smart Decisions For Company Growth

By Anthony Busciglio | 03/28/2019

Patrick joined Anthony from the Anaheim office. The company is at a pivotal point of growth and there are some decisions that need to be made. There was a bizarre incident with a violent employee who threatened other reps and management.

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