LATEST PODCASTS

Call Center BS Podcast

Be Aggressive, 75 Day Challenge, Cheating Vegas, Bitcoin

By Anthony Busciglio | 03/20/2019

In this episode, Anthony and Kevin talk about stepping up the call center and being aggressive. Anthony issues Kevin the 75 day challenge. Kevin thinks he can cheat Vegas without getting beat up. Is it time to buy Bitcoin?

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Call Center BS Podcast

Call Center BS Theater Edition: Are You In A Bitchy Mood?

By Anthony Busciglio | 03/13/2019

In this episode, my guests were performers Jason Compton and Annie Jay who are producing a Call Center play called Dog Collar, about job interviews and the people who inflict them. It’s a very funny concept about ridiculous Call Center surveys like “Bitch Caller”, surveying people who are in a bitchy mood lol. Dog Collar…

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Call Center BS Podcast

LeadsCon Recap, Disgruntled Sales Reps, Artificial Intelligence, Reverse Hibachi

By Anthony Busciglio | 03/08/2019

Bryan and Anthony return from LeadsCon in Vegas. The guys share their experience from the event. Bryan discusses a few issues at the office in Anaheim regarding data and handling a disgruntled employee. They test out a new AI company with a live call….Anthony blows up about Hibachi and provides a solution to the problem.

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