It’s been 2 weeks since the last show, Kevin joins Anthony in the NJ office. The FEDS just took had a huge take down called “Operation Brace Yourself”. Their Call Center business is growing rapidly and Anthony has a problem with an infected finger.
Patrick joined Anthony from the Anaheim office. The company is at a pivotal point of growth and there are some decisions that need to be made. There was a bizarre incident with a violent employee who threatened other reps and management.
Bryan and Anthony return from LeadsCon in Vegas. The guys share their experience from the event. Bryan discusses a few issues at the office in Anaheim regarding data and handling a disgruntled employee. They test out a new AI company with a live call….Anthony blows up about Hibachi and provides a solution to the problem.